Do not sell or share my personal information

Do Not Sell or Share My Personal Information

Effective Date: May 12, 2026

At Relaxova™ Germany / Dbestey Solutions Germany, we respect your privacy and your right to control how your personal information is used.

This page explains how you can request that we do not sell or share your personal information, where applicable under U.S. privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act.

1. Business Information

Business Name: Dbestey Solutions Germany / Relaxova™ Germany
Website: https://www.relaxova-germany.com/
Email: support@Relaxova-Germany.com
Address: Waagestr. 8, 37520 Osterode am Harz, Germany

2. What “Sell” or “Share” Means

We do not sell your personal information in the traditional sense of exchanging your personal information directly for money.

However, under some U.S. privacy laws, especially California privacy laws, “sell” or “share” can have a broader meaning. Certain activities, such as using advertising pixels, cookies, analytics tools, retargeting platforms, or sharing data with advertising partners for cross-context behavioral advertising, may be considered “selling” or “sharing” personal information.

This may include data such as:

  • IP address
  • Device information
  • Browser information
  • Website activity
  • Products viewed
  • Cart activity
  • Advertising interaction data
  • Cookies and similar identifiers

3. Your Right to Opt Out

If you are a California resident or a resident of another U.S. state with similar privacy rights, you may have the right to opt out of the sale or sharing of your personal information.

You may request that we do not sell or share your personal information by contacting us at:

support@Relaxova-Germany.com

Please use this subject line:

Do Not Sell or Share Request

4. How to Submit a Request

To submit your request, please email us with the following information:

  • Full name
  • Email address used on our website or order
  • State or country of residence
  • Order number, if applicable
  • A clear statement that you want to opt out of the sale or sharing of your personal information

Please send your request to:

support@Relaxova-Germany.com

Subject line:

Do Not Sell or Share Request

5. Verification

We may need to verify your identity before processing your request.

Verification may include confirming:

  • Your email address
  • Your order details
  • Your account information
  • Other information reasonably necessary to confirm your identity

We will only use verification information for the purpose of processing your privacy request.

6. Global Privacy Control

Some browsers, browser extensions, or privacy tools allow you to send a Global Privacy Control (GPC) signal.

Where required by applicable law and technically supported, we will treat valid Global Privacy Control signals as a request to opt out of sale or sharing for that browser or device. California’s official privacy FAQ also recognizes opt-out preference signals as a way for consumers to request that businesses stop selling or sharing personal information.

Because GPC signals are browser/device specific, you may need to enable the signal separately on each browser or device you use.

7. Advertising Cookies and Tracking

We may use advertising and analytics technologies to improve our website, measure marketing performance, and show relevant ads.

These technologies may include services from platforms such as:

  • Meta/Facebook
  • Google
  • TikTok
  • Shopify apps
  • Analytics providers
  • Email or SMS marketing tools
  • Advertising and retargeting platforms

You can also reduce tracking by:

  • Adjusting your browser cookie settings
  • Using privacy browser extensions
  • Using platform-level ad settings
  • Clearing cookies
  • Enabling Global Privacy Control, where available

8. Authorized Agents

Where permitted by applicable law, you may use an authorized agent to submit an opt-out request on your behalf.

We may require proof that the agent is authorized to act for you. We may also ask you to verify your identity directly with us.

9. No Discrimination

We will not discriminate against you for exercising your privacy rights.

This means we will not deny goods or services, charge a different price, provide a different level of service, or punish you because you submitted a valid privacy request.

However, some website features, personalization, or advertising experiences may be affected if certain cookies or tracking tools are disabled.

10. Children’s Personal Information

Our website is not intended for children under 13.

We do not knowingly sell or share personal information of children under 13.

If we become aware that we collected personal information from a child under 13, we will take reasonable steps to delete it.

11. Response Time

We will respond to your privacy request within the timeframe required by applicable law.

If we need more time or more information to process your request, we will contact you using the email address provided.

12. Relationship to Our Privacy Policy

This page should be read together with our Privacy Policy, which explains what personal information we collect, how we use it, how long we keep it, and what privacy rights may apply to you.

13. Contact Us

For privacy questions or to submit a Do Not Sell or Share request, please contact us:

Business Name: Dbestey Solutions Germany / Relaxova™ Germany
Email: support@Relaxova-Germany.com
Address: Waagestr. 8, 37520 Osterode am Harz, Germany
Website: https://www.relaxova-germany.com/

Effective Date: May 12, 2026