Neckora™ CerviRest Pro
Neckora™ CerviRest Pro
10-minute neck reset
- Your body is home, but your neck still feels stuck at work
- Helps your neck feel lighter after long desk days
- Supports a comfortable 10-minute neck reset position
- Made for phone posture, driving & shoulder tightness
- Simple at-home routine before couch time or bedtime
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Shipping Details
Shipping Details
Order Processing Time
All Neckora™ Relief Pro orders are carefully processed within 24–48 business hours after your order is placed.
During high-demand periods, processing may take slightly longer, but our team always works to prepare your order as quickly as possible.
Estimated Delivery Time
Once your order has been shipped, delivery usually takes 3–7 business days, depending on your location and local carrier availability.
You will receive a tracking number as soon as your order is on the way.
Shipping Origin
We aim to ship Neckora™ Relief Pro from the nearest available fulfillment center whenever possible.
Depending on stock availability and your delivery address, your order may be shipped from one of our fulfillment locations in the USA, Canada, Europe, or Asia.
This helps us keep delivery times as fast and reliable as possible.
Worldwide Shipping
We offer worldwide shipping to most countries and regions.
However, due to international shipping rules, carrier limitations, and regional restrictions, we are unable to ship to certain destinations.
Restricted Countries & Regions
At this time, we do not ship to the following countries or regions:
- North Korea
- Iran
- Syria
- Cuba
- Russia
- Belarus
- Crimea region
- Donetsk region
- Luhansk region
Orders placed with shipping addresses in these restricted locations will be automatically canceled and fully refunded.
Tracking Information
Once your order has shipped, you will receive a tracking number by email.
You can use this tracking number to follow your Neckora™ Relief Pro delivery from dispatch to arrival.
Need Help?
If you have any questions about your order, shipping time, or tracking information, our support team is happy to help.
Please contact us anytime at:
support@relaxova-germany.com
Returns
Returns
We want you to feel confident when ordering Neckora™ Relief Pro.
That’s why we offer a 60-day return policy. This means you have 60 days after receiving your order to request a return.
You are welcome to try the product at home. However, to be eligible for a refund, the item must be returned undamaged, in good condition, and with its original packaging.
How To Start A Return
To request a return, please contact our support team at:
Please include your order number and the email address used for your purchase so we can help you as quickly as possible.
Return Conditions
To qualify for a refund:
✓ The product must not be damaged.
✓ The product must be returned in its original packaging.
✓ All included accessories, manuals, and parts must be returned.
✓ The return request must be made within 60 days after delivery.
Once your return request is approved, we will provide you with the next steps for sending the item back.
Refunds
After we receive and inspect your returned item, we will notify you by email regarding the approval of your refund.
If approved, your refund will be processed back to your original payment method.
Please note that it may take a few business days for your bank or payment provider to show the refund on your account.
Need Help?
If you have any questions about returns or refunds, please contact us anytime:
Warranty
Warranty
Your Neckora™ Relief Pro comes with a 2-year warranty for extra peace of mind.
This warranty is designed to protect you against product defects or functional issues that may occur during normal use within the warranty period.
What Is Covered
Our 2-year warranty covers:
✓ Product defects
✓ Functional issues during normal use
✓ Manufacturing-related faults
✓ Replacement support if the product qualifies under warranty
Free Replacement
If your Neckora™ Relief Pro develops a covered issue within the warranty period, we will provide a free replacement after reviewing and approving your warranty request.
This is part of our commitment to quality, comfort, and customer satisfaction.
What Is Not Covered
The warranty does not cover:
✓ Damage caused by misuse
✓ Accidental damage
✓ Water damage
✓ Broken parts caused by dropping the product
✓ Normal wear and tear
✓ Damage caused by improper handling or unauthorized repair
How To Start A Replacement
To start a warranty replacement request, please contact our support team at:
Please include:
✓ Your order number
✓ The email address used for your purchase
✓ A short description of the issue
✓ Photos or a short video showing the problem
Once we receive your request, our support team will review it and guide you through the next steps.
Need Help?
If you have any questions about your warranty or replacement request, please contact us anytime:
Made for long desk days, phone posture & evening tension
Your Body Is Home. But The Stress Is Still In Your Neck.
You finally sit down after a long day… but your neck still feels like it never left work.
Hours at your desk, looking down at your phone, driving, cooking, cleaning, and taking care of everyone else slowly build up in your neck and shoulders.
By the evening, your body is home — but the stress is still sitting right there in your neck.
Neckora™ CerviRest Pro is made for that exact moment — a simple 10-minute reset when your neck needs to finally let go.
Why your neck feels tight every day
It’s Not One Big Thing. It’s The Small Things You Repeat All Day.
Most people think their neck just “gets stiff.” But usually, it is not one big moment that causes that heavy, tight feeling.
It is the small things you do every day — leaning toward your laptop, scrolling with your head down, sitting in traffic, sleeping tense, or holding stress in your shoulders.
That tension builds quietly all day… and shows up when you finally try to relax.
Desk Work
Long laptop hours can leave your neck and upper shoulders feeling locked up.
Phone Posture
Looking down again and again keeps your neck in the same tired position.
Driving
Long drives can make your neck, shoulders, and upper back feel heavy.
Daily Stress
Stress often sits in your shoulders — and your neck feels it first.
Meet your 10-minute neck reset
This Is Where Neckora™ CerviRest Pro Comes In.
When your neck feels tight after a long day, you do not always need another complicated gadget or a full massage appointment.
Sometimes your body just needs a simple position where your neck can rest, your shoulders can drop, and the tension from the day can finally start to let go.
Neckora™ CerviRest Pro uses an ergonomic curve and targeted pressure points to support your neck in a comfortable reset position — perfect after desk work, phone posture, driving, or daily stress.
Just lie back, breathe, and give your neck 10 quiet minutes to stop carrying the whole day.
Your 10-minute evening reset starts here
Your neck carried the whole day. Now give it 10 quiet minutes back.
After desk work, phone scrolling, driving, or daily stress, your neck and shoulders deserve a simple way to let go. Neckora™ CerviRest Pro helps you create a calm at-home reset routine — without appointments, bulky machines, or complicated setup.
Order today and make your evening feel lighter, calmer, and more relaxed.
We love yours Progress
What Our Customers Say
Overall Rating
“After long hours at my desk, my neck always felt heavy by evening. Neckora™ became my little 15-minute reset before bed. I love how simple it is.”
“I drive a lot for work, and by the time I get home my shoulders feel locked up. Using Neckora™ on the couch has become part of my evening routine.”
“As a mom, I’m always taking care of everyone else. This feels like 15 minutes just for me. That alone makes it worth it.”
“I was skeptical at first, but the design is simple and comfortable. I like using it after screen-heavy workdays.”
“I sit at a computer all day. Neckora™ gives me a simple way to reset my neck and shoulders before going to slee
“It feels like my neck finally gets attention after a long day. The heat and support make my evening routine feel more relaxing.”
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