Neckora™ Relief Pro
Neckora™ Relief Pro
Your 15-Minute Neck Reset
- Helps your neck feel lighter after long days
- Supports a comfortable neck reset position
- Gentle EMS comfort for daily tension
- Soothing warmth for tight neck & shoulders
Kan beschikbaarheid voor afhalen niet laden
Shipping Details
Shipping Details
Order Processing Time
All Relaxova™-Germany orders are carefully processed within 24–48 business hours after your order is placed.
During high-demand periods, processing may take slightly longer, but our team always works to prepare your order as quickly as possible.
Estimated Delivery Time
Once your order has been shipped, delivery usually takes 3–7 business days, depending on your location and local carrier availability.
You will receive a tracking number as soon as your order is on the way.
Shipping Origin
We aim to ship Neckora™ Relief Pro from the nearest available fulfillment center whenever possible.
Depending on stock availability and your delivery address, your order may be shipped from one of our fulfillment locations in the USA, Canada, Europe, or Asia.
This helps us keep delivery times as fast and reliable as possible.
Worldwide Shipping
We offer worldwide shipping to most countries and regions.
However, due to international shipping rules, carrier limitations, and regional restrictions, we are unable to ship to certain destinations.
Restricted Countries & Regions
At this time, we do not ship to the following countries or regions:
- North Korea
- Iran
- Syria
- Cuba
- Russia
- Belarus
- Crimea region
- Donetsk region
- Luhansk region
Orders placed with shipping addresses in these restricted locations will be automatically canceled and fully refunded.
Tracking Information
Once your order has shipped, you will receive a tracking number by email.
You can use this tracking number to follow your Neckora™ Relief Pro delivery from dispatch to arrival.
Need Help?
If you have any questions about your order, shipping time, or tracking information, our support team is happy to help.
Please contact us anytime at:
support@relaxova-germany.com
Returns
Returns
We want you to feel confident when ordering Neckora™ Relief Pro.
That’s why we offer a 60-day return policy. This means you have 60 days after receiving your order to request a return.
You are welcome to try the product at home. However, to be eligible for a refund, the item must be returned undamaged, in good condition, and with its original packaging.
How To Start A Return
To request a return, please contact our support team at:
Please include your order number and the email address used for your purchase so we can help you as quickly as possible.
Return Conditions
To qualify for a refund:
✓ The product must not be damaged.
✓ The product must be returned in its original packaging.
✓ All included accessories, manuals, and parts must be returned.
✓ The return request must be made within 60 days after delivery.
Once your return request is approved, we will provide you with the next steps for sending the item back.
Refunds
After we receive and inspect your returned item, we will notify you by email regarding the approval of your refund.
If approved, your refund will be processed back to your original payment method.
Please note that it may take a few business days for your bank or payment provider to show the refund on your account.
Need Help?
If you have any questions about returns or refunds, please contact us anytime:
Warranty
Warranty
Your Neckora™ Relief Pro comes with a 2-year warranty for extra peace of mind.
This warranty is designed to protect you against product defects or functional issues that may occur during normal use within the warranty period.
What Is Covered
Our 2-year warranty covers:
✓ Product defects
✓ Functional issues during normal use
✓ Manufacturing-related faults
✓ Replacement support if the product qualifies under warranty
Free Replacement
If your Neckora™ Relief Pro develops a covered issue within the warranty period, we will provide a free replacement after reviewing and approving your warranty request.
This is part of our commitment to quality, comfort, and customer satisfaction.
What Is Not Covered
The warranty does not cover:
✓ Damage caused by misuse
✓ Accidental damage
✓ Water damage
✓ Broken parts caused by dropping the product
✓ Normal wear and tear
✓ Damage caused by improper handling or unauthorized repair
How To Start A Replacement
To start a warranty replacement request, please contact our support team at:
Please include:
✓ Your order number
✓ The email address used for your purchase
✓ A short description of the issue
✓ Photos or a short video showing the problem
Once we receive your request, our support team will review it and guide you through the next steps.
Need Help?
If you have any questions about your warranty or replacement request, please contact us anytime:
Made for long days, desk work & screen time
Your Neck Carries Your Whole Day.
After hours at your desk, looking down at your phone, driving, cooking, working, or taking care of everyone else… your neck and shoulders are usually the first place your stress shows up.
That tight feeling at the base of your neck. The heavy shoulders when you finally sit on the couch. The stiffness that makes it hard to fully relax before bed.
Neckora™ Relief Pro was made for those real everyday moments when your body is asking for a break — but you don’t want to book a massage, buy a bulky chair, or deal with complicated equipment.
A simple 10–15 minute neck and shoulder reset you can use on the couch, in bed, at your desk, or while watching TV.
The real reason your neck feels tired
It’s Not Just “Neck Pain.” It’s Your Day Sitting On Your Shoulders.
Most people don’t notice how much tension they carry until the day is finally over.
You sit. You scroll. You drive. You work. You cook. You clean. You take care of everyone else. Then suddenly your neck feels stiff, your shoulders feel heavy, and relaxing on the couch doesn’t feel relaxing at all.
Desk Tension
Long laptop hours can leave your neck and upper shoulders feeling locked up.
Phone Posture
Looking down again and again keeps your neck in the same tired position.
Driving
Long drives can make your neck, shoulders, and upper back feel heavy.
Daily Stress
Stress often sits in your shoulders — and your neck feels it first.
Meet your daily neck reset
Meet Neckora™ Relief Pro
Neckora™ Relief Pro gives your neck and shoulders a simple at-home reset using soothing heat, gentle massage comfort, ergonomic support, and adjustable settings.
It’s made for real life — the couch after work, your bed before sleep, your desk break, or your favorite chair during TV time.
Soothing Heat
Helps your neck and shoulders feel warm, calm, and relaxed.
Gentle Massage
Designed for everyday tightness after desk work, driving, and screen time.
Adjustable Comfort
Choose the setting that feels right for your evening routine.
Couch-Friendly
Use it while watching TV, reading, working, or winding down before bed.
Simple daily comfort routine
Just 15 Minutes Can Make Your Evening Feel Different.
You don’t need a full spa day to feel more relaxed. Sometimes your body just needs a small pause — a warm, quiet reset that helps your neck and shoulders stop carrying the day.
Place it under your neck and get comfortable on the couch, bed, or chair.
Choose your setting for soothing heat and gentle massage comfort.
Relax for 10–15 minutes and let your neck unwind after the day.
Warm End-Of-Day Relief
Soothing heat helps your neck and shoulders feel calmer after long workdays, stress, and screen time.
Great For Desk Workers
Perfect for people who spend hours on laptops, computers, meetings, or phone calls.
Before-Bed Routine
Use it at night when your neck feels tight and your body needs help switching into relaxation mode.
Couch-Friendly Comfort
Use it while watching TV, reading, scrolling, or simply taking a quiet break.
Adjustable Feel
Choose the comfort level that matches your mood — gentle when you want calm, stronger when you feel extra tight.
Feel Like Yourself Again
Because after taking care of everything and everyone, your body deserves a moment back.
Your evening reset starts here
Your Neck Carries The Whole Day. Give It 15 Minutes Back.
Neckora™ Relief Pro is made for busy people who want simple, warm, easy neck and shoulder relaxation at home — without appointments, bulky massage chairs, or complicated setup.
Use it after work, before bed, during a desk break, or anytime your neck and shoulders feel like they need a reset.
Try Neckora™ Relief Pro Today →
Real evening reset stories
What Our Customers Say
Overall Rating
“After long hours at my desk, my neck always felt heavy by evening. Neckora™ became my little 15-minute reset before bed. I love how simple it is.”
“I drive a lot for work, and by the time I get home my shoulders feel locked up. Using Neckora™ on the couch has become part of my evening routine.”
“As a mom, I’m always taking care of everyone else. This feels like 15 minutes just for me. That alone makes it worth it.”
“I was skeptical at first, but the design is simple and comfortable. I like using it after screen-heavy workdays.”
“I sit at a computer all day. Neckora™ gives me a simple way to reset my neck and shoulders before going to slee
“It feels like my neck finally gets attention after a long day. The heat and support make my evening routine feel more relaxing.”
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